Shown is Quality Foods at 319 Island Highway in Parksville. The Island-based grocery chain announced on Jan. 25 it made a $2-per-hour pay premium, implemented during the COVID-19 pandemic, permanent. (Mandy Moraes photo)

Shown is Quality Foods at 319 Island Highway in Parksville. The Island-based grocery chain announced on Jan. 25 it made a $2-per-hour pay premium, implemented during the COVID-19 pandemic, permanent. (Mandy Moraes photo)

COVID-19: Quality Foods makes $2-per-hour employee pay premium permanent

Island-based grocery chain had extended increase twice in 2020

A Vancouver Island-based grocery chain is sharing its success company-wide.

Quality Foods announced on Monday (Jan. 25) during its annual general meeting that a $2-per-hour pay premium, implemented during the ongoing COVID-19 pandemic, is now a permanent increase for all employees.

The company first implemented the increase on March 13, 2020, for all 13 locations and was one of the first businesses to do so.

Quality Foods president and co-founder, Noel Hayward, said the increase was already extended twice; first until the end of April and then again in May through the end of 2020.

“It’s a pretty stressful and anxious time for everybody in retail. And our people have been great this year. And we thought it was the right decision. This pandemic’s not going away right now. So we think the best thing to do is to make it permanent,” said Hayward.

READ MORE: Parksville council supports Quality Foods application for ‘Upstairs’ lounge

He said since it seems the food service industry is hurting and people are purchasing more food in grocery stores to prepare at home, business has been good in that respect for QF, which has helped to allow the pay premium.

All department store managers have received incentive bonuses as well.

Hayward said Quality Foods was an early adapter to many pandemic precautions that are now widely used, such as plexiglass shields, AEGIS Microbe Shield on checkout conveyor belts, and the use of far-UVC light to disinfect shopping carts.

“Take care of your employees the best you can,” said Hayward. “Take care of your customers the best you can and take care of the community the best you can.”

mandy.moraes@pqbnews.com

Like us on Facebook and follow us on Twitter 

BusinessCoronavirusParksvillequalicum beachquality foods

Just Posted

From left: Thomas Kuecks, David Lane, John Ivison, Denis Berger, Rod Gray, and James Kuecks are Cabin Fever. Catch their performance on the Cowichan Performing Arts Centre website. (Ashley Foot photo)
A&E column: Music Festival winners, CVAC awards, and Cabin Fever

The latest from the Cowichan Valley arts and entertainment community

BC Green Party leader and Cowichan Valley MLA Sonia Furstenau introduced a petition to the provincial legislature on Thursday calling for the end of old-growth logging in the province. (File photo)
Cowichan Valley MLA Furstenau introduces old-growth logging petition

BC Green Party calls for the end of old-growth logging as protests in Fairy Creek continue

The city-owned lot at 361 St. Julien St., which has been home to a temporary homeless site for more than a year, will be sold and plans are to build a three-storey mixed-use development there, Peter de Verteuil, Duncan CAO explained at a recent council meeting. (File photo)
New development planned for homeless site in Duncan

Lot on St. Julien Street would see three-storey building

Historian and longtime Citizen columnist T.W. Paterson photographs the historical wreckage of a plane on Mount Benson. Paterson recently won an award from the British Columbia Historical Foundation. (Submitted)
Cowichan’s Tom W. Paterson wins award for historical writing

British Columbia Historical Federation hands Recognition Award to local writer

This electric school bus is the newest addition to the Cowichan Valley School District’s fleet. (Submitted)
Editorial: New electric school bus good place to start

Changing public transit like buses to electric really is important.

People line up to get their COVID-19 vaccine at a vaccination centre, Thursday, June 10, 2021 in Montreal. THE CANADIAN PRESS/Ryan Remiorz
Vaccines, low COVID case counts increase Father’s Day hope, but risk is still there

Expert says people will have to do their own risk calculus before popping in on Papa

The Co-op gas station at Whiskey Creek is burning after a camper van exploded while refueling just before 4 p.m. on Thursday, June 17, 2021. (FACEBOOK PHOTO)
Exploding camper van torches Highway 4 gas station between Qualicum Beach and Port Alberni

Highway traffic blocked after Whiskey Creek gas station erupts into flames

Helen Austin performing with Trent Freeman at the 2018 Vancouver Island MusicFest. Austin is one of the many performers listed for the 2021 event.
Vancouver Island MusicFest goes virtual for 2021

Black Press to stream 25 hours of programming July 9-11

Greater father involvement in the home leads to improved childhood development and increased marital satisfaction, says expert. (Black Press Media file photo)
Vancouver Island researcher finds lack of father involvement a drag on gender equality

Working women still taking on most child and household duties in Canada: UVic professor

FILE – A science class at L.A. Matheson Secondary in Surrey, B.C. on March 12, 2021. (Lauren Collins/Surrey Now Leader)
Teachers’ union wants more COVID transmission data as B.C. prepares for back-to-school

BCTF says that details will be important as province works on plan for September

Provincial health officer Dr. Bonnie Henry outlines B.C.’s COVID-19 restart plan, May 25, 2021, including larger gatherings and a possible easing of mandatory masks on July 1. (B.C. government photo)
B.C. records 120 new COVID-19 cases, second vaccines accelerating

Lower Pfizer deliveries for early July, Moderna shipments up

A Heffley Creek peacock caught not one - but two - lifts on a logging truck this month. (Photo submitted)
Heffley Creek-area peacock hops logging trucks in search of love

Peacock hitched two lifts in the past month

The Calgary skyline is seen on Friday, Sept. 15, 2017. THE CANADIAN PRESS/Jeff McIntosh
2 deaths from COVID-19 Delta variant in Alberta, 1 patient was fully immunized

Kerry Williamson with Alberta Health Services says the patients likely acquired the virus in the hospital

The first suspension bridge is the tallest in Canada, with a second suspension bridge just below it. The two are connected by a trail that’s just over 1 km. (Claire Palmer photo)
PHOTOS: The highest suspension bridges in Canada just opened in B.C.

The Skybridge in Golden allows visitors to take in views standing at 130 and 80 metres

Most Read