The Queen of Surrey is stuck on the dock, causing delays to Horseshoe Bay trips
Vessels will still carry some plastic straws for passengers who ask
Later sailings include 10 p.m. and midnight departures on select dates
Northern Sea Wolf expected to enter service for Port Hardy - Bella Coola in June 2019
Net earnings are down as a result of lowering fares, adding more sailings to meet customer demand according to report
Many customers are booking multiple reservations, inflating wait times
Monday sees long waits to leave Vancouver Island
Between Vancouver Island and the mainland, routes are reserved through the evening
Company is giving customers option to use Interac on two-month trial on select vessels