E-Comm dispatchers saw an increase in phone calls due to the snow. (Black Press Media File)

Vancouver Island dispatchers see rise in 911 calls due to snowfall

A 10 per cent increase was seen overnight, with more throughout the day

Snow isn’t a common occurrence on southern Vancouver Island, and the sight has caused many people to reach out to emergency responders.

E-Comm, which runs the South Island 9-1-1/Police Dispatch Centre out of Saanich, said that when snow started falling on Sunday night there was a jump in calls.

“We saw more than 30 extra 911 calls, a 10 per cent increase, compared to a regular Sunday,” said Jasmine Bradley, corporate communications manager. “We’re seeing lots of calls come through in the morning for MVIs [motor vehicle incidents] and downed power lines.”

ALSO READ: Snowstorm 2020 – Here’s what you need to know to get around Greater Victoria today

A total of 84 calls came in Monday morning, compared to an average of 74.

While reporting car crashes or downed power lines is important, Bradley said some extra calls were coming in that weren’t really emergencies.

“We’ve had a few people calling in asking for updates on road conditions, or to find out if a street has been plowed,” Bradley said. “Those kinds of calls can’t come through 911; they need to call their local municipalities… we need to keep the lines clear for real emergencies.”

For the most up-to-date road conditions on highways visit drivebc.ca.

nicole.crescenzi@vicnews.com

Emergency callsSnow

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

One dead as fish boat sinks off southern Vancouver Island

Shawnigan Lake-registered Arctic Fox II went down off Cape Flattery, west of Victoria

Three active COVID-19 cases on Vancouver Island

Since July 24, Central island has had five new cases, North one, South none

Alf Todd on a mission to fight Parkinson’s disease

Todd and group hope to raise $10,000 riding bikes to Port Alberni

Man arrested after stabbing incident at makeshift camp near Vancouver Island mall

RCMP in Parksville report 28-year-old man taken into custody without incident

Canucks ride momentum into NHL playoff series against defending Stanley Cup champs

PREVIEW: Vancouver opens against St. Louis on Wednesday

Man, 54, charged in connection with fatal attack of Red Deer doctor

Doctor was killed in his walk-in clinic on Monday

Landlord takes front door, windows after single B.C. mom late with rent

Maple Ridge mom gets help from community generosity and government

42 more people test positive for COVID-19 in B.C.

The province has recorded no new deaths in recent days

Joe Biden selects California Sen. Kamala Harris as running mate

Harris and Biden plan to deliver remarks Wednesday in Wilmington

Lawsuit launched after Florida child handcuffed, booked and briefly jailed

Suit alleges “deliberate indifference” to what should have been handled as a behavioural issue

Russia approves vaccine, Putin hopes to begin mass production

Critic calls decision to proceed without thorough testing ‘dangerous and grossly immoral’

Most Read