‘Ladies and gentlemen’ a phrase of the past on board some Canadian airlines

Canadian officials permit travellers to choose gender designations outside traditional ‘male,’ ‘female’

Several Canadian airlines have scrubbed the phrase “ladies and gentlemen” from their in-flight announcements — or are considering the change — replacing the gendered language with non-binary terminology as part of a broader shift toward corporate inclusivity.

Air Transat said in an email it has stopped using the salutation as well as its French equivalent, “Mesdames et messieurs.” Air Canada says it will do likewise, amending its on-board announcements “to modernize them and remove specific references to gender.”

WestJet Airlines Ltd. and Sunwing Airlines Inc. still include the time-worn phrase in their in-flight announcements, but say they are mulling an edit.

“As our current announcements refer to guests as ladies and gentleman, we are taking this time to evaluate announcement updates for future inclusion,” said WestJet spokeswoman Morgan Bell in an email.

“We embrace all cultural, religious, racial, ability, gender, age, and sexual orientation dispositions,” wrote a Sunwing spokeswoman, saying the airline has received no negative feedback on the greeting. “However, we will certainly take this into account when we are re-evaluating our procedures in the future.”

In February, major U.S. airlines said they would change their ticketing process so that passengers can identify themselves along non-binary lines, representing a victory for advocates of transgender recognition.

United Airlines announced in March that it would become the first American carrier to offer non-binary gender options across its booking channels, allowing customers to go by the honorific, “Mx.,” and identify themselves as male (M), female (F), undisclosed (U) or unspecified (X), so long as it corresponds to their passport or I.D.

American Airlines, Delta, British Airways and Air New Zealand have all pledged to provide similar options.

ALSO READ: Air Canada, WestJet expected to take financial hit from 737 Max 8 ban

Canadian officials followed their U.S. counterparts in June, permitting travellers to choose gender designations outside the traditional “male” and “female” categories on their passports and federal identification documents by opting for an X rather than M or F.

York University linguistics professor Sheila Embleton called the changes “a logical step” in the march toward equity and inclusion.

“I think it’s all just part of wanting people to feel more welcome,” she said.

Embleton said a quick cost-benefit analysis could show little downside to the change in terms. “It’s not like I’m going to get on the plane and say, ‘Hey, they used to call us ladies and gentlemen. What’s this newfangled, ‘Hello, everyone?’”

The phrase may also carry outdated connotations of formality and, with the word “ladies,” subordination, she added.

“It sounds a bit old-fashioned, almost…I can remember lots of times in the past when a speech would begin with that. But now, pretty seldom.”

Some observers warned of “woke-washing” — superficially adopting the latest progressive attitude as part of a corporate marketing strategy.

“There’s always that fear that there’s actually not systemic changes, there’s just these surface changes. But I think the surface changes are the start to something else. Or at least that’s the hope,” said Julia Sinclair-Palm, an assistant professor at Carleton University’s Institute of Interdisciplinary Studies.

“It’s a move towards recognizing gender diversity, but there’s still a lot of work to be done,” she said.

Not everyone is impressed. Helene Montreuil, a lawyer and trans advocate based in Quebec City, said the drive to embrace a myriad of identities may “go overly far.”

“It’s like when we talk about LGBT, and now it is LGBTQ2S+…the acronym is very long now. You will always forget someone. Is it necessary to do that?” Montreuil asked.

“In my case, I changed from male to female. I don’t care if they call me ‘everyone.’ But I prefer to be called ‘lady’ or ‘Ms.’ than ‘everyone.’”

Complications could also arise on foreign turf. “For example in Saudi Arabia, arriving with a passport with an X inside, I don’t know how they will treat me. That’s a problem,” she said.

Christopher Reynolds, The Canadian Press

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Business notes: Downtown Duncan open-air food court opens

What’s happening in Cowichan’s business community

Documentary on legendary Chief Tzouhalem to be filmed in Cowichan

Film is the latest project by Drama Camp Productions

West Shore RCMP arrests five suspects in multi-jurisdictional drug trafficking investigation

Cocaine, prohibited loaded handgun, weapons, stolen vehicles seized

Bottle drive Saturday to assist sick Cowichan teenager and family

Sammy Dubois, 14, disgnosed with rare neurological disorder

Editorial: Alternative approval process is not the enemy

Not everything should go to a referendum.

Horgan says B.C. restart making gains as more people come out of their homes

B.C. announced the easing of more restrictions on businesses, recreation and travel last month

Conservatives say police should be called into investigate WE charity scandal

Trudeau is already under investigation by the ethics commissioner for potential conflict of interest

Amber Alert continues for missing Quebec girls, 6 and 11, and their father

Police issued the alert for Norah Carpentier, 11, and Romy Carpentier, 6, from Levis, Que.

Limit police access to lethal weapons in Indigenous communities: Justice Summit

Grassroots-organized National Indigenous Justice Summit was a free-to-attend two-day videoconference

Campaign aims to raise $50K for young family of deceased Vancouver Island skydiver

James Smith, 34, died July 5 following incident in Nanoose Bay

Canadian policing organization calls for decriminalization of simple illicit drug possession

Canadian Association of Chiefs of Police want policing focus of opioid crisis to be replaced with a health one

Filing deadline in RCMP sexual-harassment class-action extended due to COVID-19

Plaintiffs now have until January 2021 to submit claims for up to $222,000

Jamie Bacon pleads guilty to charge in Surrey Six case

The plea brings an end to a complex legal case that has spanned more than a decade

Hefty undeclared driver charges piling up, ICBC warns customers

Average extra penalty $2,971 after an at-fault accident

Most Read