Island resident Jaiden Sumner is asking for help in finding out who stole her 2005 Toyota Matrix sometime after midnight on the night of Nov. 24. Photo courtesy Jaiden Sumner

Island resident Jaiden Sumner is asking for help in finding out who stole her 2005 Toyota Matrix sometime after midnight on the night of Nov. 24. Photo courtesy Jaiden Sumner

UPDATE: ICBC says case is ‘complex’ after Campbell River woman’s car allegedly stolen, torched

Failed transaction with stolen credit card may provide a clue

This article was updated on Dec. 21 to include a response from ICBC.

An Island woman says she needs help in finding out who stole her car, took it for a joyride and torched it.

Almost a month after the incident took place, Jaiden Sumner of Campbell River says she has to use her mother’s car to get around because ICBC won’t fulfill her claim.

That’s because she can’t prove it was stolen, she says.

“Basically, they don’t know where to point fingers,” she says. “Until anything’s proven, they can’t help me out.”

Sumner’s ordeal began when she awoke on a Sunday morning, Nov. 25, to learn that police had found her car abandoned off a logging road outside of Campbell River. It was completely destroyed.

“I broke down,” she says. “It was the worst possible feeling.”

Sumner says she parked her dark gray 2005 Toyota Matrix on the street outside her home sometime after midnight. She says the car disappeared while she was sleeping.

The thief – or thieves – drove the car to what police described as a gravel pit just outside of Campbell River and set the vehicle ablaze, she says.

READ MORE: Theft from vehicle complaints rising, RCMP say

READ MORE: Woman accosted by man posing as police officer

Photos posted by Sumner on Facebook on Tuesday night show the compact car reduced to a burned-out shell in what appears to be a muddy field surrounded by forest. She says she didn’t attend the scene and the photos were taken by her mother for the insurance claim.

She says that while ICBC and police are doing their best to help, she can’t prove that she didn’t destroy the car for insurance fraud purposes.

Lindsay Wilkins, a senior communications specialist for ICBC, said in a Dec. 21 statement that the “circumstances of this claim are complex and we are currently reviewing this claim.”

Wilkins said claims of this type “take time to investigate and the timelines are set out in ICBC’s optional insurance policy.”

She added: “If a customer has Loss of Use coverage, they would be entitled to a rental vehicle and ICBC will reimburse the customer after the investigation is completed if the claim is valid.”

Now Sumner is asking for people to come forward with clues.

“They completely torched my vehicle, so there’s no evidence,” she says. “We need the help of the community.”

Story continues below image.

Campbell River resident Jaiden Sumner says someone stole her 2005 Toyota Matrix and set it ablaze outside of town. Photo courtesy Jaiden Sumner

Due to the insurance impasse, Sumner says she’s using her mother’s car to get around. Sharing a vehicle adds to her difficulties, she says.

The hatchback contained important documents and an iPad, and the car itself had strong sentimental value – it was her first vehicle – as did some of the items inside, including a letter from an ex.

There is at least one promising clue. Someone tried to use a deactivated credit card that was inside the vehicle, she says.

The transaction was declined at a local 7-Eleven early on the morning of Nov. 25, Sumner says.

She’s hoping that police will be able to use surveillance footage from the store to get to the bottom of things.

But that process is delayed because the credit card company hasn’t yet verified the exact time when the failed transaction took place, she says.

It supposedly occured at 9:13 a.m. Central Time – but that time zone remains unconfirmed, Sumner says.

She’s asking for anyone with information – including footage captured on surveillance cameras – to contact her or police.

“They would’ve bragged about it, they would’ve had video of it, they would have done something stupid along the line,” she says.

Black Press has reached out to ICBC for comment.

Cpl. Ron Vlooswyk, a spokesperson for the Campbell River RCMP, confirmed that police responded to the incident on Nov. 25 and that the case is under investigation.

Mounties from the local detachment respond to an average of 5.17 stolen vehicles per month, and vehicle theft spiked in September with 13 cases, he says. He cautions that those are raw figures subject to change.

A rash of thefts of items from unlocked vehicles remains a bigger problem for the Mounties, according to Vlooswyk.

Earlier this month, police said they received an average of 63 complaints about thefts from vehicles per month since Sept. 1. The cars were unlocked in 90 per cent of the cases, according to the Campbell River RCMP.

Like us on Facebook and follow us on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

 

UPDATE: ICBC says case is ‘complex’ after Campbell River woman’s car allegedly stolen, torched

Just Posted

Cheryl Day, a member of the management team at the Cow Café West Coast Grill, celebrates the 200 Dine Cowichan Meals the restaurant sold in support of Island Savings’ Get a Meal, Give a Meal campaign. (Submitted)
Business notes: Dine & Sip Cowichan raises $10,000 for local food banks

What’s going on in the Cowichan Valley business community

North Cowichan will kick in more funding for the new field house at the Cowichan Sportsplex as the estimates of construction costs have dramatically risen. (File photo)
North Cowichan to contribute $325,000 more towards field house project

Cowichan Sportsplex project’s costs jump significantly

An armed officer walks outside Cerwydden Care on Cowichan Lake Road near Skinner Road Wednesday, April 14 around 5:30 p.m.
Trickster author Eden Robinson will be reading from her new book during an online conversation hosted by the Vancouver Island Regional Library on April 23. (Red Works Photography)
A&E column: Music, art, fundraising and renowned author

What’s going on in Cowichan Valley arts and entertainment

Members of Royal Canadian Legion Branch 53 gathered at the Duncan Cenotaph on April 9 to commemorate the First World War Battle of Vimy Ridge. (Robert Barron/Citizen)
Cowichan Valley veterans remember Battle of Vimy Ridge

Members of Royal Canadian Legion Branch 53 gather at Duncan Cenotaph

Demonstrators at the legislature on April 14 called on the province to decriminalize drug possession and provide widespread access to regulated safe supply across B.C. (Jake Romphf/News Staff)
Rally calls for decriminalization, safe supply on 5th anniversary of overdose emergency declaration

From 2016 to the end of February, 7,072 British Columbians died due to overdose

(Government of Canada)
Liberal MP caught stark naked during House of Commons video conference

William Amos, in Quebec, appeared on the screens of his fellow members of Parliament completely naked

Provincial health officer Dr. Bonnie Henry updates B.C.’s COVID-19 situation at the B.C. legislature, Feb. 1, 2020. (B.C. government)
B.C.’s COVID-19 case count jumps to 1,168 Wednesday, nearly 400 in hospital

Now 120 coronavirus patients in intensive care, six more deaths

Moss covered branches are seen in the Avatar Old Growth Forest near Port Renfrew on Vancouver Island, B.C. Thursday, Sept. 29, 2011. THE CANADIAN PRESS/Jonathan Hayward
B.C. blockades aimed at protecting old-growth forests reveal First Nation split

Two Pacheedaht chiefs say they’re ‘concerned about the increasing polarization over forestry activities’ in the territory

Richmond RCMP Chief Superintendent Will Ng said, in March, the force received a stand-out number of seven reports of incidents that appeared to have “racial undertones.” (Phil McLachlan/Capital News)
‘Racially motivated’ incidents on the rise in B.C’s 4th largest city: police

Three incidents in Richmond are currently being invested as hate crimes, says RCMP Chief Superintendent Will Ng

Commercial trucks head south towards the Pacific Highway border crossing Wednesday (April 14, 2021). The union representing Canadian border officers wants its members to be included on the frontline priority list for the COVID-19 vaccine. (Aaron Hinks photo)
CBSA officers’ union calls for vaccine priority in B.C.

Border officers at ports including, YVR and land crossings should ‘not be left behind’

(Amandalina Letterio - Capital News)
Kelowna demonstrators show support for Vancouver Island logging activists

Two Kelowna men stood atop a pedestrian bridge on Harvey Avenue to raise awareness about old-growth forests

A still from the video taken of a violent arrest on May 30, 2020 in downtown Kelowna. (File)
Kelowna Mountie charged with assault for caught-on-camera violent arrest

Const. Siggy Pietrzak was filmed punching a suspected impaired driver at least 10 times during an arrest

Most Read