Blood is drawn for medical testing. (Flickr)

Blood is drawn for medical testing. (Flickr)

Hackers target LifeLabs medical database in B.C., Ontario

Personal information of 15 million test clients involved

B.C. and Ontario privacy commissioners are investigating a “cyberattack” on the database of LifeLabs, one of Canada’s largest providers of medical lab testing services.

The possible attack was reported by LifeLabs on Nov. 1, and made public Tuesday. The extent of the data breach has not been revealed, but it potentially affects 15 million customers, in a database that includes name, address, email, customer logins and passwords, health care numbers and lab test results.

“The breach of sensitive personal health information can be devastating to those who are affected,” said Michael McEvoy, information and privacy commissioner for B.C. “Our independent offices are committed to thoroughly investigating this breach. We will publicly report our findings and recommendations once our work is complete.”

RELATED: Medical clinics need to improve privacy, commissioner says

RELATED: Facebook expects to pay up to $5 billion for privacy breaches

LifeLabs has set up a web page and toll-free phone line (1-888-918-0467) for people affected by the data breach. One of the largest general diagnostic and specialty lab testing services, it has four main divisions: LifeLabs, LifeLabs Genetics, Rocky Mountain Analytical and Excelleris.

The coordinated investigation will examine the scope of the breach, the circumstances leading to it and what, if any measures Lifelabs could have taken to prevent and contain the breach.


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

BC legislature

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

The Little Corner Sandwich Shop in Cobble Hill is opening a second location in Duncan in January. Pictured are owners Clayton Frost and Chris Jameson at the Cobble Hill location. (Submitted photo)
Business notes: Little Corner Sandwich Shop coming to Duncan

Cobble Hill business expanding woth second location

No face-offs until at least Dec. 8 after the BCHL shuts down pre-sesason play. (Citizen file)
Cowichan Capitals’ exhibition season cut short

BCHL cancels remainder of the pre-season

Gracie couldn’t stop nursing from her previous owner’s goats which was problematic given the goats were trying to be dried out to breed. Gracie now lives at A Home for Hooves. (Sarah Simpson/Citizen)
Cowichan animal sanctuary gets international accreditation

A Home for Hooves farm sanctuary accredited by the Global Federation of Animal Sanctuaries

B.C. Health Minister Adrian Dix and provincial health officer Dr. Bonnie Henry update the COVID-19 situation at the B.C. legislature, Nov. 23, 2020. (B.C. government)
B.C. sets another COVID-19 record with 887 new cases

Another 13 deaths, ties the highest three days ago

Police in Nanaimo are looking for a suspect who wore a black-and-white striped hoodie and rode a yellow mountain bike when he allegedly stole three children’s backpacks from a daycare facility. (Photo submitted)
VIDEO: Thief steals children’s backpacks from daycare in Nanaimo

Suspect rode a yellow mountain bike and made off with backpacks hanging on fence

Arthur Topham has been sentenced to one month of house arrest and three years of probation after breaching the terms of his probation. Topham was convicted of promoting hate against Jewish people in 2015. (Photo submitted)
Quesnel man convicted for anti-Semitic website sentenced to house arrest for probation breach

Arthur Topham was convicted of breaching probation following his 2017 sentence for promoting hatred

Langley School District's board office. (Langley Advance Times files)
‘Sick Out’ aims to pressure B.C. schools over masks, class sizes

Parents from Langley and Surrey are worried about COVID safety in classrooms

The Klahoose First Nation village on Cortes Island is under lockdown until further notice due to a positive COVID-19 test. Photo courtesy Kevin Peacey.
Cortes Island First Nation community locked down due to positive COVID-19 test

Klahoose First Nation has had one positive test, one other potential case

Join Black Press Media and Do Some Good
Join Black Press Media and Do Some Good

Pay it Forward program supports local businesses in their community giving

Ladysmith’s 1st Avenue will be lit up until January 15. (Cole Schisler photo)
Light Up parade a no-go, but Ladysmith’s streets are still all aglow

Although the tradition Light Up this year was cancelled, folks can still enjoy the holiday lights

The baby boy born to Gillian and Dave McIntosh of Abbotsford was released from hospital on Wednesday (Nov. 25) while Gillian continues to fight for her life after being diagnosed with COVID-19.
B.C. mom with COVID-19 still fighting for life while newborn baby now at home

Son was delivered Nov. 10 while Gillian McIntosh was in an induced coma

Most Read