Computer fraudster calls again

Computer fraud story not new: remember, never give an unsolicited caller access to your computer.

Never give an unsolicited caller access to your computer.

That’s the advice given by the Canadian Radio-television and Telecomunications Commission, and Sharonann Dube of Lake Cowichan agrees.

Dube was targeted for the second time in the last two years by a caller claiming to be working for Microsoft.

“Last spring he managed to talk his way into my computer and take control of it,” said Dube.

The caller said he was from Windows support and that Dube’s computer was slow and there were things he could do to help her with the problem. The caller then proceeded to try and sell Dube virus protection software that, to her, looked like it was similar to Norton Antivirus software, as well as charge her a fee for fixing supposed problems on her computer.

But Dube got a bad feeling and said she would have to think about it and talk to her daughter.

“It didn’t cost me in the fact that he didn’t take me for a ride, or get a hold of my information, but it cost me to get the computer scanned to make sure,” said Dube.

Dube was called again just over a week ago, but this time she was ready.

“This time, the guy phones me the other night at about 8:30 p.m., he tells me he’s Windows support and I immediately get my hackles up,” said Dube.

She told the caller she knew he was a scam and that she was going to call the police, told him to “F” off and hung up the phone. A few seconds later, the phone rang again. It was the same caller who then proceeded to tell Dube to “F” off.

“This guy was brazen,” said Dube.

She hopes to bring attention to the issue so that others don’t fall victim. And you might think that this is a rare occurrence, but not according to Dave MacDonald of Lake Cowichan Computers. He says that he gets at least one customer every couple of weeks coming in to his store or phoning him because they have been targeted.

“Microsoft never calls anybody, Shaw never calls anybody. Nobody calls anyone at your home to tell you something’s wrong with your computer, ever,” states MacDonald. “The quickest way to get these people to go away, because they’re very pushy, is to say you don’t own a computer, or you own a Mac.”

If you have fallen victim to this kind of scam, MacDonald advises saving your information and either wiping your computer yourself or having a professional help you, alerting your financial institution and canceling your credit card, and changing all of your online banking passwords as well as any computer passwords.

The CRTC adds that people who have been scammed should also have their number registered with the National Do Not Call List, lodge a complaint with the DNCL and contact local law enforcement. The DNCL can be found at lnnte-dncl.gc.ca. The CRTC adds that individuals should never give out personal information to unsolicited callers, they should protect their computers with updated antivirus and anti-spyware software and read online privacy policies carefully. Find the CRTC website by going to crtc.gc.ca.

Dube wrote down the numbers that showed on her call display when the caller trying to scam her phoned for the second time. She says to watch out for 607-733-6833 and 607-722-9687.

 

Just Posted

From left: Thomas Kuecks, David Lane, John Ivison, Denis Berger, Rod Gray, and James Kuecks are Cabin Fever. Catch their performance on the Cowichan Performing Arts Centre website. (Ashley Foot photo)
A&E column: Music Festival winners, CVAC awards, and Cabin Fever

The latest from the Cowichan Valley arts and entertainment community

BC Green Party leader and Cowichan Valley MLA Sonia Furstenau introduced a petition to the provincial legislature on Thursday calling for the end of old-growth logging in the province. (File photo)
Cowichan Valley MLA Furstenau introduces old-growth logging petition

BC Green Party calls for the end of old-growth logging as protests in Fairy Creek continue

The city-owned lot at 361 St. Julien St., which has been home to a temporary homeless site for more than a year, will be sold and plans are to build a three-storey mixed-use development there, Peter de Verteuil, Duncan CAO explained at a recent council meeting. (File photo)
New development planned for homeless site in Duncan

Lot on St. Julien Street would see three-storey building

Historian and longtime Citizen columnist T.W. Paterson photographs the historical wreckage of a plane on Mount Benson. Paterson recently won an award from the British Columbia Historical Foundation. (Submitted)
Cowichan’s Tom W. Paterson wins award for historical writing

British Columbia Historical Federation hands Recognition Award to local writer

This electric school bus is the newest addition to the Cowichan Valley School District’s fleet. (Submitted)
Editorial: New electric school bus good place to start

Changing public transit like buses to electric really is important.

People line up to get their COVID-19 vaccine at a vaccination centre, Thursday, June 10, 2021 in Montreal. THE CANADIAN PRESS/Ryan Remiorz
Vaccines, low COVID case counts increase Father’s Day hope, but risk is still there

Expert says people will have to do their own risk calculus before popping in on Papa

The Co-op gas station at Whiskey Creek is burning after a camper van exploded while refueling just before 4 p.m. on Thursday, June 17, 2021. (FACEBOOK PHOTO)
Exploding camper van torches Highway 4 gas station between Qualicum Beach and Port Alberni

Highway traffic blocked after Whiskey Creek gas station erupts into flames

Helen Austin performing with Trent Freeman at the 2018 Vancouver Island MusicFest. Austin is one of the many performers listed for the 2021 event.
Vancouver Island MusicFest goes virtual for 2021

Black Press to stream 25 hours of programming July 9-11

Greater father involvement in the home leads to improved childhood development and increased marital satisfaction, says expert. (Black Press Media file photo)
Vancouver Island researcher finds lack of father involvement a drag on gender equality

Working women still taking on most child and household duties in Canada: UVic professor

FILE – A science class at L.A. Matheson Secondary in Surrey, B.C. on March 12, 2021. (Lauren Collins/Surrey Now Leader)
Teachers’ union wants more COVID transmission data as B.C. prepares for back-to-school

BCTF says that details will be important as province works on plan for September

Provincial health officer Dr. Bonnie Henry outlines B.C.’s COVID-19 restart plan, May 25, 2021, including larger gatherings and a possible easing of mandatory masks on July 1. (B.C. government photo)
B.C. records 120 new COVID-19 cases, second vaccines accelerating

Lower Pfizer deliveries for early July, Moderna shipments up

A Heffley Creek peacock caught not one - but two - lifts on a logging truck this month. (Photo submitted)
Heffley Creek-area peacock hops logging trucks in search of love

Peacock hitched two lifts in the past month

The Calgary skyline is seen on Friday, Sept. 15, 2017. THE CANADIAN PRESS/Jeff McIntosh
2 deaths from COVID-19 Delta variant in Alberta, 1 patient was fully immunized

Kerry Williamson with Alberta Health Services says the patients likely acquired the virus in the hospital

The first suspension bridge is the tallest in Canada, with a second suspension bridge just below it. The two are connected by a trail that’s just over 1 km. (Claire Palmer photo)
PHOTOS: The highest suspension bridges in Canada just opened in B.C.

The Skybridge in Golden allows visitors to take in views standing at 130 and 80 metres

Most Read